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Mental & Behavioral Health Services Greensboro, NC

Mental Health ServicesGreensboro, NC

★★★★☆4.1/5588 reviews across 5 platforms

Ratings by platform

  • Birdeye / TherapyDB: 4.9/5 (163-173 reviews)
  • TherapyDB: 4.1/5 (150 reviews)
  • Birdeye: 3.2/5 (154 reviews)
  • Birdeye: 3.9/5 (27 reviews)
  • Reviewsonmywebsite: 4.3/5 (94 reviews)

What patients say

Patients praise

  • Providers perceived as empathetic, caring, and genuine listeners
  • Ease of use for patient portals and appointment scheduling
  • Effective, personalized treatment plans and therapy approaches
  • Staff members praised for responsiveness and helpfulness in specific clinics
  • Positive outcomes for anxiety and depression management

Common complaints

  • Difficulty with prescription refills and delays in communication
  • Reports of unprofessional or rude office staff interactions
  • Issues with billing and insurance processing errors
  • Occasional provider behavior perceived as condescending or dismissive
  • Concerns regarding abrupt discharge or lack of appointment follow-up

In patients' words

"Dr A is a very good Dr.. He is informative ,he listens and he doesnt prescribe un- needed meds."

The Neuropsychiatric Care Center Testimonials

"I've been sitting here for two days waiting on my prescriptions and still don't have them... the office staff acts like it's no big deal."

Crossroads Psychiatric Group Reviews

"I had a single appointment with Matthew Guanzon. He immediately came across as condescending, speaking to me as though I were a child."

Healthgrades

"My husband started attending sessions here with carol east. They stopped scheduling his appointments or responding to his emails."

GoldStar Counseling and Wellness Center Reviews

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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