Central Carolina Surgery - Greensboro, NC - Duke Health
General Surgery • Greensboro, NC
Ratings by platform
- Birdeye: 2.7 out of 5 stars (117 reviews)
- WebMD: N/A (not explicitly provided) (2 reviews)
What patients say
Patients praise
- Some individual physicians are described as wonderful or caring
Common complaints
- Poor administrative and office staff communication
- Frequent cancellations and rescheduling of surgeries
- Difficulty with insurance and pre-authorization processes
- Long wait times and unprofessional scheduling practices
In patients' words
"Very horrible staff. Seem to care more about money than the patient. Will lie to you about procedure dates and Dr bedside manner is enough to make you angry."
— Birdeye Review"My experience scheduling my hernia surgery has been nothing short of a nightmare. I have now had two different surgery dates cancelled the day before... There seems to be no recourse for patients who they cancel on other than to get to the back."
— WebMD Review"Horrible office staff. Lazy and uncaring. Dr. Newman my doctor was wonderful but the BS you have to endure before you get to him is simply not worth it."
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