Baystate Infectious Disease - Greenfield
Infectious Disease • Greenfield, IN
Ratings by platform
- Yelp (for Baystate Franklin Medical Center): 2.6 out of 5 stars (23 reviews)
What patients say
Patients praise
- Cleanliness of hospital facilities and environments
- General praise for doctors and nursing staff communication in some contexts
- Some physicians perceived as caring, knowledgeable, and professional
Common complaints
- Reports of poor communication between staff and patients
- Concerns regarding staff responsiveness to requests for help
- Some patients feeling disrespected or ignored during their care
In patients' words
"Worst experience ever. They don't listen to you and your needs. They do whatever they want."
— Social media post regarding Baystate Medical Center (general system)"Horrible assuming nurses and doctors. ... I was treated with no respect and sent home. Needless to say, I had a major infection in my head where I was complaining and they DID NOTHING TO HELP."
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