CNPA Greenbelt | Children's National Pediatricians
Pediatrics • Greenbelt, MD
Ratings by platform
- Yelp/MapQuest aggregate: 2.0 out of 5 stars (based on 6 reviews) (6)
- WebMD (for a specific provider): 5.0 out of 5 stars (2)
What patients say
Patients praise
- High satisfaction with individual doctors and nurse practitioners (e.g., Dr. Brown, Tanya, Dr. Desir-Gaston)
- Appreciation for thorough and professional care by specific medical providers
- Long-term positive relationships with the practice spanning generations
Common complaints
- Difficulty reaching the office via telephone (long wait times)
- Unprofessional and rude front desk staff behavior
- Consistently long wait times for appointments and to be seen by providers
- Reports of triage nurses being inattentive or displaying negative attitudes
In patients' words
"Don't even bother. I can't even get anyone on the phone to schedule an appointment, been on hold for 25 minutes without even speaking to anyone."
— Yelp/MapQuest review"5 stars for tanya she is so amazing... 1 star for the front receptionist also always being sarcastically rude when i have a question"
— LocalityBiz review"I love Dr.Goodwin but the front desk staff is extremely unprofessional and the wait time to be seen is always extremely long."
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