Walk-In Care & Virtual Visits | Great Falls Clinic, MT
Urgent Care • Great Falls, MT
Ratings by platform
- CMS HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems): 4 out of 5 stars (337 patient surveys)
- Facebook: 82% recommendation rate (18 reviews)
- Solv (Privia Virtual Clinic): 4.0 out of 5 stars (1 review)
What patients say
Patients praise
- effective communication from nursing staff
- positive interactions with medical providers regarding bedside manner and attentiveness
- high recommendation rate among patients for hospital care
- convenience of no-appointment walk-in care services
Common complaints
- concerns regarding cleanliness of hospital facilities
- complaints about the effectiveness of treatment for specific conditions
- frustration with billing or insurance processing for services perceived as not provided
In patients' words
"I love the Great Falls Clinic! I feel you get treated like a human being when receiving care. My doctor is Libby Lake and she is so caring..."
— MedicalRecords.com"I've been there twice in terrible pain and they collected my insurance money and did NOTHING to treat the problem."
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