Lung & Respiratory Care | Montana - Benefis Health System
Pulmonology • Great Falls, MT
Ratings by platform
- CMS HCAHPS (via Momentary Labs): 3 out of 5 stars (352 surveys completed)
- HospitalsAndClinics.net: 2.6 out of 5 (228 reviews)
- Yelp: 2.3 out of 5 (20 reviews)
What patients say
Patients praise
- doctor communication identified as a relative strength within the organization
- reports of quick and easy check-in and timely appointments
Common complaints
- lower than national average nurse communication scores
- lower than national average doctor communication effectiveness
- lower than national average patient satisfaction with promptness of help
- lower than national average quietness and cleanliness scores
In patients' words
"Check in was quick and easy. Appointment was on time. Dr. was on time and sufficiently thorough, and clearly explained condition and next steps."
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