Occupational Health and Wellness | Montana - Benefis Health System
Medical Testing and Occupational Health • Great Falls, MT
Ratings by platform
- Yelp: 3 out of 5 stars (20 reviews (Yelp))
- CMS HCAHPS/Momentary: 58% would definitely recommend (352 patient surveys (CMS data))
What patients say
Patients praise
- High willingness to recommend among a majority of patients
- Positive experiences with surgical and nursing staff in certain departments
- Comprehensive service offerings including on-site radiology and labs
Common complaints
- Communication issues with staff and providers
- Below national average for staff responsiveness and quietness at night
- Mixed experiences with billing and appointment scheduling
- Isolated reports of patient care concerns
In patients' words
"I had a scheduled surgery and the staff from check in to operating room to recovery room... were just great."
— MedicalRecords.com review"Pretty bad appointment. When I questioned what to do for my husband's issue, he said something opposite from the prior doctor..."
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