Grapevine - CareNow Urgent Care
Hospital • Grapevine, TX
Ratings by platform
- Solv Health: 3.0/5 (108)
- BusinessYab aggregations: 3.7/5 - 3.8/5 (40-51)
- Better Business Bureau (BBB): 1.03/5 (Multiple (BBB profile for CareNow generally))
What patients say
Patients praise
- Occasional reports of quick and professional service
Common complaints
- Long wait times, even with online check-in
- Unprofessional, rude, or dismissive staff interactions
- Perceived incompetence or inability to properly diagnose/treat conditions
- Frustrations with administrative processes, paperwork handling, and billing/co-pays
- Lack of communication regarding wait times and status updates
In patients' words
"Unbelievably horrible service. I waited 2.5 hours for a simple 5 minute physical and didn’t even get to see a doctor."
— Unilocal user review"Longest wait times ever! No consideration for the patients even with the online check in feature!"
— BBB customer review"Very quick anf professional."
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