Services | Premier Skilled Nursing Facility & Long-Term ...
Wound Care • Grants, NM
Ratings by platform
- US News & World Report (Alice, TX): 3/5 (as expected) (N/A)
- Seniors.fyi (Washington, PA): 3.3/5 (106)
- Seniors.fyi (Jacksonville, NC): 2.9/5 (83)
- NursingHomeDatabase.com (Lexington, KY): 1/5 (CMS Rating) (15 complaints total)
- MyCaringPlan (Palm Springs, CA): 7.2/10
- NursingHomeDatabase.com (New Bloomfield, PA): 4/5 (CMS Rating) (2 complaints total)
What patients say
Patients praise
- some staff noted as kind and professional
- availability of comprehensive in-house therapy services
- cleanliness praised in some specific locations
- well-equipped rehabilitation gyms
- efforts to provide individualized care plans
Common complaints
- reports of neglect and delayed responses to call buttons
- concerns about unsanitary conditions and odors
- staffing shortages affecting care quality
- complaints regarding medication management errors
- difficulties with communication and administrative responsiveness
- reports of rude or unprofessional staff behavior
In patients' words
"The reviews describe neglectful care and safety concerns at the facility. Residents waited 45 minutes to over an hour after pressing call buttons..."
— Seniors.fyi review summary"Visitors report unsanitary conditions, bugs in rooms, and substandard food... A grandmother is said to have developed inch-thick bedsores due to neglect..."
— Seniors.fyi review summary"The entire staff will know you by name, and each day you are, and a special request, please don’t to ask. That’s why we’re here – for you!"
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