Premier Skilled Nursing Facility & Long-Term Care Facility for Grants ...
Skilled Nursing Facility • Grants, NM
Ratings by platform
- CMS (Centers for Medicare & Medicaid Services): 5 out of 5 stars (Overall CMS Rating) (4 reviews on one platform)
What patients say
Patients praise
- High 5-star overall CMS rating
- High performing short-term rehabilitation services
- Focus on personalized nursing care and warm environment
- Positive feedback from some residents regarding staff helpfulness and activities
Common complaints
- Instances of facility-reported incidents and substantiated complaints
- Multiple past fines totaling over $56,000
- Staffing levels (RN hours) reported below the national average
- Deficiencies related to safety (e.g., fire/corridor obstructions) and reporting procedures
In patients' words
"The staff here is so nice. They try and accommodate as much as possible. I have not had a problem. Some activities keep me occupied."
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