Eye Care Group of Southern Oregon: Your Optometrist in Grants ...
Ophthalmology • Grants Pass, OR
Ratings by platform
- Birdeye: 3.7/5 (149 reviews)
- Yahoo/Apple Maps/Yelp platform aggregate: 3.0/5 (32 reviews)
What patients say
Patients praise
- Appreciation for skilled optometrists and clinical outcomes, including successful urgent care experiences
- Helpfulness of some staff regarding minor repairs and service requests
Common complaints
- Issues with optical staff and glasses fulfillment, including long wait times and failure to resolve errors
- Mixed feedback regarding communication and patient interactions
- Concerns about continuity of care and personalization of visits
In patients' words
"Doctor was great but not optical office. 1 month out and still waiting for my glasses. Optical person says the glasses are failing inspection and they say they will call you back but then never do."
— Yahoo/Local Review"I've been going to this group for years. Last year my wife was diagnosed with a retinal detachment and they had her go to emergency surgery in Medford and saved her vision."
— Yahoo/Local Review"He gave me a second opinion and so kind. I am just so thankful that I can see much more clearly now."
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