
Primary Care Clinic in Grants Pass - 7th Street - OnePeak Medical
Functional Medicine • Grants Pass, OR
Ratings by platform
- Aggregated review platforms (Birdeye/Google): 4.7 out of 5 stars (based on 1,080-1,158 reviews) (1,080 - 1,158 reviews)
- Better Business Bureau (BBB): 1 out of 5 stars
What patients say
Patients praise
- Thoroughness of appointments and detailed explanations of care plans
- Welcoming staff and pleasant environment reported by some patients
- Providers who are perceived as attentive and willing to listen to concerns without rushing
Common complaints
- Allegations of unethical and confusing billing practices, including incorrect insurance coding and surprise bills
- Reports of pressure to purchase supplements or expensive treatments
- Complaints regarding clinic management and perceived lack of professional oversight by MDs or DOs
- Difficulties in getting billing errors corrected and poor communication from staff regarding financial issues
- Concerns about patient data protection and medical competence
In patients' words
"This clinic has been an absolute nightmare for me. They are incompetent and dangerous. ... Their billing/coders are also incompetent. They are trying to get me to pay a $1600 bill that shouldn't even exist."
— PissedConsumer review"Consistently listens to my concerns with attention. I never feel like I'm being rushed out. Thorough explanations of labs. My provider... pays enough attention that she can tell if I'm leaving something out and gently encourages me to be completely open..."
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