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Primary Care in Grand Prairie, TX | Baylor Scott & White Health logo

Primary Care in Grand Prairie, TX | Baylor Scott & White Health

Family MedicineGrand Prairie, TX

★★★☆☆3.3/50 reviews across 1 platforms

Ratings by platform

  • BestProsInTown (Baylor Scott & White Family Medical Center - Riverside): not explicitly provided numerically in summary, but generally positive tone in text reviews (92 reviews)
  • Atly (Baylor Scott & White Family Medical Center - Riverside): 6.5/10 (not explicitly provided)
  • BestProsInTown (Baylor Scott & White Family Medicine - Lake Ridge): not explicitly provided numerically in summary, but generally positive tone in text reviews (56 reviews)

What patients say

Patients praise

  • knowledgeable and attentive physicians
  • clean and comfortable facilities
  • helpful and welcoming front desk staff
  • convenient access to same-day or after-hours care

Common complaints

  • billing and insurance transparency issues
  • difficulties with appointment scheduling and availability
  • perceived lack of concern for patient care
  • some reports of unprofessional staff behavior

In patients' words

"Dr Winchester has been super great and will pay attention to the little details, if she is in doubt of something she will make sure it gets resolved. You can tell she loves what she does."

LocalityBiz review for Lake Ridge location

"Baylor failed to give informed consent, which includes the cost of the procedure... The procedure was billed as outpatient, so my responsibility went from $0 to $12,600."

PissedConsumer review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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