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| Heartplace | Cardiovascular Disease Specialists & Cardiac ...
Cardiology • Grand Prairie, TX
Ratings by platform
- Birdeye: 3.2 out of 5 stars (33 reviews (Baylor Plano location))
- Birdeye: 2 out of 5 stars (8 reviews (Corporate/Home Office))
What patients say
Patients praise
- Thorough and attentive care from some physicians
- Professional and courteous technical staff during testing
- Clear communication of test results by specific doctors
Common complaints
- Difficulties reaching staff and receiving return phone calls
- Long wait times for appointments and responses
- Unprofessional or rude behavior by office and administrative staff
- Lack of follow-through on medical issues or test results
In patients' words
"Dr Patel has been extremely helpful in breaking down test results and what they mean for me... ALL of the technicians have been completely professional and courteous."
— Birdeye Review (HeartPlace Baylor Plano)"While the doctors are awesome it is impossible to speak to anyone in the office or receive a return phone call. This is extremely frustrating to a patient!"
— Birdeye Review (HeartPlace Mansfield)"Then they make you wait for a call back, AFTER BEING TOLD YOU HAVE A HEART CONDITION! Disgusting! I spoke with the 2 assistants at the desk who were extremely rude."
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