St. Mary's Regional Hospital Diabetes and Endocrinology
Diabetes Care • Grand Junction, CO
Ratings by platform
- Healthgrades (Intermountain Health St. Mary's Regional Hospital): Patient experience rating available on listing (specific star value not captured in provided snippet) (Not captured in provided snippet)
- Momentary Labs (Intermountain Health St. Mary's Regional Hospital): 3-star overall patient satisfaction rating (out of 5) (846 completed patient surveys)
- Yelp (St. Mary's Medical Center, Grand Junction): 2.3/5 (41 reviews) (41 reviews (as shown))
- WebMD (Kimberly Jeffrey, provider; Endocrinology/Diabetes & Metabolism in Grand Junction): 4.5/5 average rating (5 ratings (as shown))
- Intermountain doctors directory (SCL Health Medical Group - Endocrinology - Grand Junction): 4.8 overall (31 ratings) (11 reviews)
- Intermountain doctors directory (Alice Koech, NP - Endocrinology - Grand Junction): 4.8 out of 5 (31 ratings) (9 reviews)
What patients say
Patients praise
- Some patient-facing communication/experience measures are reported as relatively strong in certain categories (e.g., cleanliness strength noted)
- Several endocrinology provider pages show high provider ratings (e.g., WebMD/Intermountain clinician ratings)
Common complaints
- Lower overall hospital satisfaction rating in one dataset (3-star overall) and specific concerns such as staff responsiveness below national average
- Patient reports include complaints about wait times, inadequate urgent response, and billing/communication issues (third-party roundup)
- Yelp rating for St. Mary’s Medical Center is low (2.3/5), indicating negative experiences from some reviewers
In patients' words
"“areas for improvement include staff responsiveness, with only 56.0% of patients indicating they always received help”"
— Momentary Labs summary of CMS HCAHPS-derived results for Intermountain Health St. Mary’s Regional Hospital"“Billing practices … raised eyebrows … unpleasant incident involving a billing representative who allegedly mishandled an insurance situation”"
— bestaroundthecity.com discussion of mixed experiences at Intermountain Health St. Mary’s Regional Hospital"“2.3[(41 reviews)]”"
— Yelp listing for St. Mary’s Medical Center (Grand Junction)"“She is very well versed in endocrinology … A1C has improved under her care.”"
— Intermountain doctors directory reviews snippet for Alice Koech, NPMore clinics in Grand Junction
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