Behavioral Health | Mesa County
Behavioral Health • Grand Junction, CO
Ratings by platform
- Birdeye (Health Solutions West): 2.8/5 (5)
- Birdeye (Shift Counseling Services): 3.4/5 (7)
- Birdeye (Dana Johnson, Psychiatric NP): 5.0/5 (38)
- Birdeye (Caprock Behavioral Services): 3.0/5 (2)
What patients say
Patients praise
- Accessible and welcoming atmosphere in some facilities
- Specific providers praised for being attentive, empathetic, and effective in treatment
- Community initiatives like the Multi-Agency Collaboration (MAC) aim to bridge gaps and connect individuals to needed services
Common complaints
- Communication and scheduling issues, including appointment cancellations, long wait times, and difficulty reaching staff
- Reports of unprofessional, condescending, or dismissive staff and provider behavior
- Concerns regarding billing, including re-enrollment fees and prioritising financial gain over patient care
- Allegations of poor quality of care, limited medical history taking, and inappropriate treatment recommendations
- Isolated reports of discriminatory practices
In patients' words
"Instead of supporting my mental health, the constant cancellations and lack of flexibility actually made me feel worse and made me feel as if I didn’t matter as a patient."
— Lifespan Psychiatry of Colorado Review"I love Dana she has helped me so much. She listens a lot. She treats u like a person that has needs like it should be."
— Dana Johnson, Psychiatric NP Review"Only cares about money, not helping individuals. Admin rarely available, condescending, will make mistakes and refuse to take any responsibility for them."
— Shift Counseling Services ReviewMore clinics in Grand Junction
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