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Internal Medicine • Grand Forks, ND
Ratings by platform
- Ratings.MD (Dr. William Zaks): 4.5 out of 5 stars (123 verified ratings)
- Sanford Health (Dr. Allison Hetland): 4.9 out of 5 stars (169 ratings)
- Vitals (Dr. Karin Lokensgard Pierce): 4.1 out of 5 stars (10 ratings)
What patients say
Patients praise
- High quality of clinical care and professional expertise
- Compassionate, attentive, and thorough provider demeanor
- Appreciation for clear explanations and inclusion in decision-making processes
- Modern hospital facilities with convenient parking
- Strong, long-term relationships with primary care physicians
Common complaints
- Difficulty with appointment scheduling and wait times
- Perceived lack of listening or dismissal by providers
- Dissatisfaction with office staff interactions and communication
- Frustration with follow-up on test results or abnormal labs
- Concerns regarding billing practices or financial focus
- General complaints about clinic cleanliness or facilities management
In patients' words
"I felt like they view everyone as a drug addict ... and Dr. Khan had little or no interest in listening to me. ... You are drug tested (through urine) prior to seeing him and in a bathroom that has no running water to wash your hands afterwards!!!!"
— Vitals review for Dr. Mukarram A. Khan"She treats patients as humans not just a $ sign. Top notch!!"
— Healthgrades review for Dr. Shannon Holsen"This hospital er is awesome. Being a sick person who gets to explore many different medical facilities my experience here is 5* The doctors and nurses where professional and kind."
— LocalityBiz review for Altru Health SystemMore clinics in Grand Forks
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