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Sanford Grand Forks Clinic

Family MedicineGrand Forks, ND

★★★★★4.9/5743 reviews across 2 platforms

Ratings by platform

  • Sanford Health (Individual Provider: Ann Mason): 4.9 out of 5 stars (based on 561 ratings) (561 ratings)
  • Sanford Health (Individual Provider: Brooke Maatz): 4.8 out of 5 stars (based on 182 ratings) (182 ratings)

What patients say

Patients praise

  • High patient ratings for specific individual providers (e.g., 4.9/5 and 4.8/5)
  • Availability of patient-submitted feedback through official health system surveys

Common complaints

  • Reports of poor bedside manner from some providers
  • Complaints regarding administrative and front desk communication issues
  • Concerns about high costs and perceived lack of effective treatment in short visits
  • Issues with insurance verification processes

In patients' words

"Very rude lady, bedside manner needs work. Very disappointing visit."

LocalityBiz Review

"Will ignore underlying problems and will prescribe LOTS of Percocet. Great if you need narcotics. Or want them. Very bad for diagnosis and treatment."

Yelp Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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