Allergy & Immunology - Altru Health System
Allergy & Immunology • Grand Forks, ND
Ratings by platform
- Birdeye: 3.6 out of 5 stars (486 reviews)
- ComplaintInfo.com: 3 out of 5 stars (76 reviews)
What patients say
Patients praise
- Praise for specific, high-performing individual physicians
- Positive feedback regarding the quality and kindness of nursing staff, particularly in acute care areas like the ICU
- Successful, timely surgical outcomes for some patients
Common complaints
- Reports of poor physician bedside manner, specifically lack of empathy and unprofessional communication
- Dissatisfaction with wait times in emergency or urgent care settings
- Frustration regarding diagnosis delays and lack of clear follow-up plans
- Complaints about administrative issues, such as billing errors and credit reporting disputes
In patients' words
"If you are looking for excellent health care I HIGHLY recommend Altru Clinic & Hospital. Dr Girma Makonnen is the BEST!!!!! I was in extreme pain for over 4 weeks with a herniated disc... Surgery was performed and I left the hospital walking upright the same day. My pain was completely gone."
— Birdeye Review"DR. Rahman needs some continuing ed courses in empathy, emotional intelligence, tact, kindness... The way he communicates with patients is degrading and dismissive."
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