Goshen Family Physicians | Family Medicine Clinic | United ...
Primary Care • Goshen, IN
Ratings by platform
- LocalityBiz: 1/5 and 5/5 stars (varying reviews) (Multiple anecdotal reviews)
- Yelp (via MapQuest): 2.5/5 stars (5 reviews)
What patients say
Patients praise
- Some patients appreciate the medical staff, nurses, and individual doctors for being caring and thorough
- Occasional reports of efficient, timely service and short wait times
- Some long-term patients express loyalty to specific providers
Common complaints
- Concerns regarding billing practices and accounts being sent to collections without prior notice
- Reports of rude or unprofessional behavior by office staff
- Difficulty communicating with staff or receiving transparent explanations for billing/insurance issues
- Instances of perceived incompetence or lack of thoroughness by some medical personnel
In patients' words
"Billing is terrible. Nothing gets sent until you get a letter saying they tried to contact you multiple times (never happened) and now you're extremely delinquent."
— LocalityBiz Review"Accounts have been sent to collections without direct notice to the patient... Insurance issues are not clearly communicated, and prescription refills may be denied through the portal without prior explanation."
— WebMD Review"This doctors office is great. The wait is never too long. All the doctors and nurses are all very nice. It's usually in and out in under an hour or so."
— Yelp ReviewMore clinics in Goshen
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