Goshen Family Physicians | Family Medicine Clinic | United ...
Family Medicine • Goshen, IN
Ratings by platform
- Yelp: 2.5 out of 5 stars (5 reviews)
- LocalityBiz: Not explicitly provided as an aggregate but includes mixed individual ratings (6 reviews mentioned in source)
What patients say
Patients praise
- Caring and knowledgeable medical staff in some instances
- Clean facilities
- Positive interactions with specific Nurse Practitioners and doctors
- Efficient service reported by some patients
Common complaints
- Billing issues, including unexpected collections notices
- Poor communication regarding office policies and insurance
- Reports of unprofessional or rude office staff
- Long wait times for appointments
- Concerns regarding clinical competence and perceived lack of attention from providers
In patients' words
"Billing is terrible. Nothing gets sent until you get a letter saying they tried to contact you multiple times (never happened) and now you're extremely delinquent."
— LocalityBiz User Review"Accounts have been sent to collections without direct notice to the patient... Insurance issues are not clearly communicated, and prescription refills may be denied through the portal without prior explanation."
— WebMD User Review"I came here for swollen tonsils and congestion that was making me miserable. I saw nurse practitioner Laura she was amazing! Everyone is very caring, very thorough, and explain things very well."
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