Charleston Dorchester Mental Health Center | Mental Health ...
Mental Health Care • Goose Creek, SC
Ratings by platform
- Recovery.com: 2.6/5 (42)
- Rehab.com: 2.45/5 (67)
- TrustReviewers.com: 1.9/5 (24)
What patients say
Patients praise
- Availability of a Client Advisory Board for patient input and feedback loops
- Examples of positive recovery outcomes shared by the center's patient stories
Common complaints
- Reports of unprofessional, unkind, or inept staff at the front desk and over the phone
- Difficulties in reaching staff and receiving callbacks for appointments
- General dissatisfaction with the quality of care and administrative processes
In patients' words
"The front desk and whomever deals with the phones is so unkind. NOT curtious . Extremly unprofessional. I feel like a # not a patient."
— TrustReviewers.com"Contacted, called and asked for an initial appointment for a week, never received a call back. Always sent to a voicemail inbox or told they will call back, because the person I need to speak with is at lunch."
— TrustReviewers.com"Mental Health came to me and said, ‘Hey, we understand what you’re going through. We want to help you.’ It seemed like it was the first time someone understood my pain in over 20 years."
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