Willow Creek Nursing & Rehabilitation Center | Nursing Home in ...
Rehabilitation Center • Goldsboro, NC
Ratings by platform
- CMS / Medicare (via SeniorAdvice, using Medicare data): 1.2/5 (latest Medicare survey) (not stated)
- NursingHomeDatabase.com (CMS overall): 2 stars (out of 5) (not stated)
- seniors.fyi: 2.4 from 67 reviews (67)
- SeniorCare.com: 2.3/5.0 (not stated)
- US News & World Report (health care ratings): 2/5 (not stated)
- Everlight Health (aggregated ratings): Overall rating 3/5 (not stated)
What patients say
Patients praise
- Some reviewers report good rehab/therapy outcomes and professionalism of therapy staff
- Some reviewers describe caring, supportive nursing/staff and cleanliness (in specific accounts)
- Positive appreciation for help from specific staff members (e.g., nurses aides/social work)
Common complaints
- Many accounts allege neglect, unprofessional/rude night staff, and poor communication/administration
- Complaints and deficiencies reported through Medicare-related datasets (multiple complaints/deficiencies)
- Health/safety concerns described by reviewers (dirty environment/pests/medication handling issues)
In patients' words
"“A loved one died there after a stay, with allegations of neglect.”"
— seniors.fyi review summary"“We found this facility to be an excellent place for his recovery… Everyone was very professional, caring, courteous, and the facility was always clean and proper.”"
— assistedlivingscout.com review text"“Medicare gave Willow Creek Nursing and Rehabilitation Center an average rating of 1.2/5 stars in the latest survey.”"
— SeniorAdvice (Medicare data excerpt)"“Overall Rating: 2 Stars… Complaints & Deficiencies… Total: 9 complaints on record.”"
— NursingHomeDatabase.com listingMore clinics in Goldsboro
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