Goldsboro Rehabilitation and Healthcare Center
Rehabilitation Center • Goldsboro, NC
Ratings by platform
- Medicare.gov (CMS): 3 out of 5 stars (CMS Overall Rating) (3 complaints on record since Jan 2023)
- NC DHSR (North Carolina Division of Health Service Regulation): 1 star (most recent inspection rating) (N/A)
What patients say
Patients praise
- Strong and effective rehabilitation and therapy services
- Compassionate and dedicated individual caregivers reported by some families
- Appreciated activities and community-like atmosphere for some residents
- Positive feedback regarding cleanliness in some areas
Common complaints
- Inconsistent service and care quality
- Reports of unresponsive or slow staff response times
- Communication challenges, particularly difficulty reaching staff by phone
- Specific complaints regarding staffing levels and atmosphere in certain sections of the facility
In patients' words
"I came here for rehab and was on 500 hall with great nurses and assistance. I was kept informed of my progress and it was a healthy experience. Then I got moved to 200 hall and the care dropped dramatically! 45 minutes to an hr. to answer call button while employees walk up and down the halls and ignore the patients."
— Caring.com user review"Without the care he received at this facility the event would have been so much more distressing. They not only took care of him but me also. I feel like we truly were in the care of family."
— Caring.com user review (regarding deceased father)More clinics in Goldsboro
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