Northern Nevada Medical Group | Sparks, Nevada
Primary Care • Goldfield, NV
Ratings by platform
- SolvHealth (Urgent Care): 4.8 out of 5 (Not explicitly stated total count)
- MapQuest/Yelp: 3.0 (on Yelp/MapQuest) (57 reviews)
What patients say
Patients praise
- Caring and attentive nursing and support staff
- Highly rated individual providers and physicians
- Convenient urgent care services
- Neighborhood favorite status for some locations
Common complaints
- Long wait times for appointments and while at the office
- Difficulties with the referral system and administrative processes
- Reports of rude or condescending customer service from front-office staff
- Perceptions of poor management and systemic issues
In patients' words
"While I really like my primary care doctor, the referral system is terrible. I've been trying to get an approved referral faxed to a specialist for nearly a month and as of today it still hasn't been spent."
— LocalityBiz (Review by DEBORAH Lansford)"I would give these guys a zero if I could. The entire medical group is so focused on profit instead of patient care and they just can’t even get their basic systems together."
— LocalityBiz (Review of Cardiology department)"You will not find a more caring group of nurses and support staff."
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