Behavioral Health in Reno, NV
Behavioral Health • Goldfield, NV
Ratings by platform
- Various aggregator sites (e.g., findmentalhealthfacilities.org, Birdeye): 3.1 out of 5 stars (144 reviews (at one facility))
What patients say
Patients praise
- some staff described as caring, supportive, and professional
- appreciation for structure and therapeutic programs reported by some patients
- positive experiences with specific counselors and frontline staff
- examples of successful outcomes and effective detox assistance
Common complaints
- reports of rude, dismissive, or demeaning staff interactions
- concerns regarding admission wait times and intake processes
- allegations of poor facility conditions or inadequate patient care
- complaints about rigid protocols, including confiscation of personal items
- difficulties with communication and management responsiveness
In patients' words
"This place is not a place of healing. They strip you up almost all of your belongings... They treat you like you’re a criminal it’s humiliating and degrading."
— Patient review on findmentalhealthfacilities.org"It is far too easy to reach out and complain when we have a problem with treatment but just as important is our capacity to recognize and compliment excellent care when we see it."
— Testimonial on Reno Behavioral Healthcare Hospital website"Jenn at the front desk is incredible — always kind, supportive, and genuinely caring. ... Most of the staff here really do go above and beyond."
— Review of Center for Behavioral Health - RenoMore clinics in Goldfield
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