Gloversville Family Health Center - St. Marys Healthcare
Pediatrics • Gloversville, NY
Ratings by platform
- Birdeye: 3.4/5 stars (17 reviews (aggregated data))
What patients say
Patients praise
- Urgent care staff noted for being kind and helpful
Common complaints
- Poor customer service and rude staff interactions at the front desk
- Issues with medication prescription renewals and delays
- Difficulty with phone communication and lack of follow-up
- Frustration with frequently changing providers
In patients' words
"I went up to the window and said excuse me, I think I am on the wrong side.. she proceeded to bark at me and told me she wasn’t ready for me and I needed to go sit. I felt like a child being reprimanded."
— A Better Place (Patient Review)"Really gone downhill last couple years. Nobody returns phone calls, refills not called in, different doctors all the time."
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