Maintenance • The Family Counseling Center
Mental Health Counseling • Gloversville, NY
Ratings by platform
- Aggregate review platforms: Approximately 2.9 to 3.0 out of 5 stars (Between 24 and 25 reviews on aggregate platforms)
What patients say
Patients praise
- Helpful and supportive front-desk staff (specifically mentioned by name)
- Effective advocacy from some staff members for patient needs
- Availability of a wide range of treatment options and community resources
Common complaints
- Staff perceived as unprofessional, rude, or judgmental by some clients
- Difficulty with communication and answering phones
- Concerns about disorganized leadership and workplace culture from employee reviews
- Issues with scheduling and cancellations
In patients' words
"I’m leaving five stars due to the nurse, Mary Kay, Seneca, who works upfront, and my psychiatrist Fran. Mary Kay is very helpful with solving issues and always calls back to give you an update. Seneca had advocated for me..."
— Patient review on For Every Woman platform"Sick and tired Crisis worker alex and Nichole not taking their jobs serious! Disrespectful rude judgemental unprofessional. They both were laughing and trying to not to smile when I vented to them both. This place needs to be shut down"
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