Gloversville Family Health Center - St. Marys Healthcare
Internal Medicine • Gloversville, NY
Ratings by platform
- Vitals.com: 2.7 out of 5 stars (for the practice/specific providers) (9 ratings for specific providers)
What patients say
Patients praise
- Urgent care services at the same location are frequently described as kind and professional
- Individual staff members have been noted for being friendly and competent in other St. Mary's Healthcare facilities
Common complaints
- Unresponsive or poor communication, specifically with phone calls and prescription refills
- Issues with staff attitude and perceived lack of empathy/professionalism
- Inconsistent patient care or difficulties with provider continuity
In patients' words
"I don’t know what type of customer service training you all provide your employees but treating patients like that is unacceptable... I won’t ever make the mistake of going on the wrong side again."
— a-better-place.com review of Gloversville Health Center"Really gone downhill last couple years. Nobody returns phone calls, refills not called in, different doctors all the time."
— a-better-place.com review of Gloversville Health Center"Office staff is horrible, care is terrible. They act like the could care less about your health. Been a patient for years and I’m leaving."
— Vitals.com review for Dr. John Glenn (at Saint Marys Gloversville Health Center)More clinics in Gloversville
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