Gloucester Family Health Center | Patient-Centered Health Care
Surgery • Gloucester, MA
Ratings by platform
- HelpConnectUsa: 3.7/5 (49)
What patients say
Patients praise
- High satisfaction with dental services and specific dental practitioners
- Friendly and welcoming staff in the dental department
- Accommodating scheduling at the front desk
Common complaints
- Difficulty obtaining specialist referrals
- Frequent staff turnover in primary care providers
- Poor communication, including being placed on hold or hung up on by call center staff
- Perceived lack of attention to specific patient medical issues
In patients' words
"I’ve been a dental patient... I can say with 110% sincerity that my experience has been the best of any experiences in ANY dental chair so far in my 56 years!"
— LocalityBiz review by Peter Parisi"They are very rude, they hang up on you when they don't want to listen to you, I was almost waiting for blood tests for almost a month and when I called to find out about my health they hung up on me"
— LocalityBiz review by Abby OchoaMore clinics in Gloucester
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