Gloucester Family Health Center
Pediatrics • Gloucester, MA
Ratings by platform
- Yelp: multiple reviews (overall rating not shown in provided snippet) (3 reviews mentioned)
- Healthgrades (Dr. Karen Damico, DO - affiliated): Likelihood of recommending: 3.909091 out of 5 (not provided)
What patients say
Patients praise
- Some patients describe providers as attentive, thorough, compassionate, and listening to concerns (Healthgrades for Dr. Karen Damico).
- Reports of professional, friendly, and efficient staff and good appointment experiences (Healthgrades).
- Convenient, family-oriented care positioning on organization/partner site (NSCHI).
Common complaints
- Complaints about rude behavior and phone issues (including being hung up on) reported in reviews (localitybiz).
- Dissatisfaction with care quality and lack of referrals for specific issues; describes being put on medications instead of requested referrals (localitybiz).
- Long wait times or call-center forwarding and delayed/no callbacks after COVID reported (localitybiz).
- Dental complaint describing a tooth being broken during a procedure and being unable to remove it (dentalclinics.org).
In patients' words
"“They are very rude, they hang up on you when they don't want to listen to you…”"
— localitybiz.com review excerpts for Gloucester Family Health Center"“After repeated office visits and several requests for referrals for my knee pain and psoriasis. They never once helped me with my core issues.”"
— localitybiz.com review excerpts for Gloucester Family Health Center"“Always good visits. Wait times can be long for appointments from the afternoon on, but morning ones were pretty quick.”"
— Healthgrades patient feedback on Dr. Karen Damico (affiliated with practice)"“This day 10/22/2020, I went for a filling and the doctor ended up breaking my tooth, and the worst thing that she could not even remove it…”"
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