Skilled Nursing & Rehabilitation in Globe, AZ - Haven Health
Rehabilitation • Globe, AZ
Ratings by platform
- Yelp: Not specified in provided snippet (review highlights negative) (Not specified in provided snippet)
- seniors.fyi: 4.1 / 5 (53 reviews)
- CMS Five-Star Quality Rating (via plaindoctor.com summary of CMS): 3-star Overall rating (Average)
- Medicare.gov (Five-Star methodology, details page): Overall rating calculated from health inspections, staffing, quality measures (exact stars not shown in snippet)
- SeniorAdvice.com: Cumulative score 4 out of 5 stars in latest Medicare rating (as described on page) (6 Medicare reviews and 1 Yelp review listed (on page))
What patients say
Patients praise
- Some positive reports of compassionate, one-on-one attention and generally clean/big rooms (Caring.com review)
- Some positive mentions of effective therapy/rehab and staff professionalism (FamilyAssets review summary)
- Some positive reports of friendly atmosphere and staff commitment (FamilyAssets review summary)
- Some users praise individual staff members and therapy teams (Mirador Living summary)
Common complaints
- Many negative accounts of neglect, poor monitoring, delayed medical attention, and safety concerns (seniors.fyi review summary and Yelp highlights)
- Understaffing and low staffing ratings (CMS summary: Staffing 2/5; RN hours below national average)
- Communication problems with families and delays in informing about falls/acute symptoms (seniors.fyi summary)
- Potential quality/safety issues such as medication administration concerns and difficulties with showers/food inconsistency (FamilyAssets review summary)
- CMS compliance concerns including complaint-based deficiencies and an “abuse icon” on CMS record (plaindoctor summary)
In patients' words
"“absolute horrible place.”"
— Yelp review highlights for Haven Health Globe"“The facility is described as horrible and neglectful, with residents left without timely medical attention.”"
— seniors.fyi review summary for Haven of Globe"“I watched and observed them treating patients, and I liked the one-on-one attention they were getting.”"
— Caring.com review for Haven Health Globe"“However, there were significant concerns raised about specific aspects of care and communication… Issues with medication administration…”"
— FamilyAssets review summary for Haven of GlobeMore clinics in Globe
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