Mountain Family Health Centers - Improving Community Health
Family Medicine • Glenwood Springs, CO
Ratings by platform
- Yelp: 2.5 out of 5 stars (16 reviews total across multiple locations)
- Facebook (overall page): 78% recommend (62 reviews)
- Healthgrades (specific office): 5.0 out of 5 stars (1 review)
What patients say
Patients praise
- praise for specific medical providers and their bedside manner
- efficient service for urgent matters in some instances
- accessibility of primary care services
Common complaints
- reports of rude or unhelpful front desk and administrative staff
- frustrations with slow processing of referrals and insurance authorizations
- concerns regarding staff turnover and continuity of care
- perceived lack of bedside manner from some medical staff
In patients' words
"I highly recommend Physician Assistant Megan Voss at Mountain Family. She is... demonstrating [excellent] bedside manner. The entire staff consistently provides friendly and efficient service."
— Yelp Review"The treatment I received from doctors at this office was okay, but the office staff were extremely slow to send referrals/authorizations to my insurance company... The overall experience I had with Mountain Family was frustrating."
— Birdeye ReviewMore clinics in Glenwood Springs
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