Northwestern Medicine Ear, Nose and Throat Glenview
Otolaryngology (ENT) • Glenview, IL
Ratings by platform
- WebMD (Dr. Judy Chen): 3.5 out of 5 (25 ratings)
- U.S. News (Dr. Karthik S. Shastri): 4.3 out of 5 (6 ratings)
What patients say
Patients praise
- access to national award-winning care in one location
- some physicians noted for expertise and clear communication
- thoroughness in explaining medical conditions
Common complaints
- rude and unprofessional front desk staff
- long wait times for appointments
- concerns regarding patient privacy and dignity
- some physicians perceived as dismissive or lacking empathy
- administrative issues with appointment scheduling and follow-up communication
In patients' words
"Dr. Landon Duyka, MD is very rude, rushed, lack of empathy, not listening what I was saying... I would describe him as aggressive, abrasive and dismissive."
— Vitals (Review for Dr. Landon J. Duyka)"The staff at this place especially the front desk staff are absolutely horrible. They have no regard for patient privacy, loudly saying your personal health information out loud for everyone nearby to hear."
— LocalityBiz (Review for Northwestern Medicine Glenview Outpatient Center)More clinics in Glenview
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