In Northwestern Medicine Glenview Outpatient Center
Neurosurgery • Glenview, IL
Ratings by platform
- Birdeye: 2.8/5 (4 reviews (Birdeye/Google aggregate))
- BestProsInTown: Not explicitly specified, but context implies mixed feedback (56 reviews)
What patients say
Patients praise
- Professional and courteous staff in some departments
- Compassionate and thorough care from specific doctors
- Clean, organized, and convenient facility location
- Efficient service experiences for some patients
Common complaints
- Rudeness and lack of professionalism among front desk staff
- Concerns regarding patient privacy and handling of health information
- Difficulty with communication, including slow call-back times and unresponsive staff
- Dissatisfaction with the quality of care or diagnosis provided by certain physicians or assistants
In patients' words
"The staff at this place especially the front desk staff are absolutely horrible. They have no regard for patient privacy, loudly saying your personal health information out loud for everyone nearby to hear."
— LocalityBiz user review"Everyone is so nice and professional. The receptionist and staff are always nice, courteous, and friendly."
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