Glenview MRI | Illinois Bone & Joint Institute - IBJI
Diagnostic Imaging • Glenview, IL
Ratings by platform
- Birdeye (Google aggregated): 4.8 out of 5 stars (648 reviews (across aggregated platform))
- Yelp (total brand average): 2.8 out of 5 stars (397 reviews (total brand average))
What patients say
Patients praise
- Helpful, knowledgeable, and friendly staff and technicians
- Efficient and streamlined appointment processes for imaging and therapy services
- High-quality clinical care, including clear communication from doctors and therapists
- Supportive environment for recovery and rehabilitation
Common complaints
- Billing and coding issues, including disputes over insurance coverage and unexpected charges
- Dissatisfaction with physician bedside manner and perceived lack of thorough examinations
- Occasional long wait times for appointments
In patients' words
"Recently had an MRI done and it went very well. The staff was informative, helpful and very knowledgeable. The appointment went as expected and on a very strict timeline showing proficiency."
— Patient review on socialclimb.com"BEWARE! IBJI billing and Dr. coding on claims are the ABSOLUTE worst, dishonest and deceitful company ever! Be careful! They will provide braces, etc, have you electronically sign a doc; code the claim incorrectly so that your insurance/Medicare won't cover the item; and then bill you for it..."
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