Northwestern Medicine Dermatology Glenview Outpatient Center
Dermatology • Glenview, IL
Ratings by platform
- Yelp (Northwestern Medicine Glenview Outpatient Center): 3.3/5 stars (25 reviews)
- Vitals (Dr. Rebecca E. Cummins): 4.0/5 stars (35 ratings)
- Vitals (Dr. Benjamin R. Marks): 3.2/5 stars (not specified (Vitals))
What patients say
Patients praise
- High praise for clinical expertise and thoroughness of specific dermatologists
- Compassionate and professional bedside manner from several doctors
- Successful treatment outcomes reported by some patients
- Positive experiences with communication and answering questions for specific providers
Common complaints
- Dissatisfaction with scheduling and appointment management systems
- Complaints about front desk staff (rudeness, unprofessional behavior, lack of empathy)
- Concerns regarding patient privacy and communication of personal information
- Perceived rushing or lack of attention during appointments by some physicians
- Difficulty reaching staff or getting timely return calls
In patients' words
"Dr. Cummins is not only thorough and compassionate, she has never steered me wrong when making decisions regarding my health and well being. Her bedside manner is exceptional and she spends time with me explaining options and procedures."
— Vitals review for Dr. Rebecca E. Cummins"The staff at this place especially the front desk staff are absolutely horrible. They have no regard for patient privacy, loudly saying your personal health information out loud for everyone nearby to hear."
— Review of Northwestern Medicine Glenview Outpatient Center on LocalityBiz"Dr. Lipman is very patient. She explains everything to me. She is knowledgeable and understanding and calls my other physicians to get them to work together to find an excellent way to treat my disease processes."
— Northwestern Medicine patient feedback for Dr. Rachel E. LipmanMore clinics in Glenview
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