Wound Healing Center - Glens Falls Hospital - Albany Medical Center
Wound Care • Glens Falls, NY
Ratings by platform
- Birdeye (Wound Healing Center specifically): 3.7 out of 5 stars (6 reviews)
- Yelp (Glens Falls Hospital): 2.1 out of 5 stars (82 reviews)
- US News & World Report (Glens Falls Hospital): 3 out of 5 stars (Patient Experience Score) (Not explicitly stated)
What patients say
Patients praise
- Compassionate and helpful staff in specific hospital units like the ICU and The Snuggery
- Clinical recognition as a Center of Distinction for wound care
- High patient willingness to recommend Glens Falls Hospital overall (approx 85-87%)
Common complaints
- Perceived lack of communication between the Wound Healing Center and ER staff regarding admission criteria
- Reported restrictions on accepting new patients based on the duration of their injury
In patients' words
"I called on Monday July 22 and found out that unless I have an injury that is at least two months old they would not see me. They have no provisions for wounds that happen in a short amount of time."
— Birdeye review by Barbara C."They are just beyond compassionate and helpful and fantastic during this horrible time and I am so grateful to have them taking care of grandmom right now."
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