Orthopedic Clinic in Glens Falls, NY
Surgery • Glens Falls, NY
Ratings by platform
- Healthgrades (Dr. Adam Brod): 4.9/5 stars (71 reviews)
- Birdeye (Acute Care Walk-in Clinic): 1/5 stars (1 review)
- WebMD (Dr. Andre Johnson): Average rating provided (14 ratings)
- U.S. News & World Report (Glens Falls Hospital): 2/5 stars (55 reviews)
What patients say
Patients praise
- Physicians and surgeons frequently described as kind, professional, knowledgeable, and empathetic
- High patient satisfaction regarding surgical outcomes and quality of care for joint procedures
- Effective use of patient-centered programs such as 'prehab' and nurse navigation for joint replacement patients
- Staff described by some patients as friendly and attentive
Common complaints
- Difficulties in scheduling follow-up appointments and reaching staff by phone
- Concerns regarding data security and protection of patient privacy following a reported data breach incident
In patients' words
"Dr. Johnson is an amazing doctor, he has helped me through a very painful experience and I would recommend him and have recommended him to anyone. Absolutely The Best!!!"
— WebMD Patient Review"My experience at the Ortho NY Surgical Center was an excellent one. From the moment we walked in we were treated with kindness and respect. ... Dr. Stein stopped by to check in and initial my hip and hear my concerns."
— OrthoNY Patient Testimonial"No one called me to schedule my follow up which I was told they would but after about 2 weeks I STARTED reaching out to them. Could not get a human on the phone was not getting calls back until I left a voicemail..."
— Birdeye ReviewMore clinics in Glens Falls
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