Orthopedic Specialists - Glens Falls Hospital - Albany Medical Center
Sports Medicine • Glens Falls, NY
Ratings by platform
- Birdeye (Orthopedic Specialists of Glens Falls Hospital Acute Care Walk-in Clinic): 1.0 out of 5 stars (1 review)
- Healthgrades: 5.0 out of 5 stars (76 reviews (Dr. Matthew Stein))
- Vitals / WebMD: 2.0 out of 5 stars (15 ratings (Dr. Douglas Petroski))
- WebMD: 3.5 out of 5 stars (6 ratings (Dr. Richard Saunders))
- U.S. News & World Report (Glens Falls Hospital overall): 3 out of 5 (N/A (Patient Experience Score))
What patients say
Patients praise
- High satisfaction with surgical outcomes for certain surgeons
- Physicians described as knowledgeable and professional by some patients
- Generally positive feedback on individual surgeon competence across the broader region
Common complaints
- Difficulty scheduling appointments and follow-ups
- Challenges reaching staff by phone
- Reports of perceived lack of empathy or bedside manner in certain providers
- Concerns regarding diagnosis accuracy and communication
In patients' words
"No one called me to schedule my follow up... Could not get a human on the phone was not getting calls back."
— Birdeye user review"Dr.Stein successfully repaired my hip labral tear. He is friendly, knowledgeable, and willing to listen."
— Healthgrades user review (Dr. Matthew Stein)"Rude and has the personality of a shoe... Does not listen, could care less about his patients."
— Vitals user review (Dr. Douglas Petroski)More clinics in Glens Falls
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