Mental Health Counseling for Hudson Headwaters Patients
Mental Health Counseling • Glens Falls, NY
Ratings by platform
- rater8: 4.7/5 (1.9K ratings for Health Center on Broad Street)
- rater8: 4.9/5 (5K ratings for Glens Falls Family Health)
What patients say
Patients praise
- Professional and knowledgeable staff
- Welcoming environment
- Integrated 'team care' model providing personalized support
- Comprehensive primary and behavioral health care access
Common complaints
- Long wait times for appointments
- Difficulty scheduling routine visits
- Some patients reporting unmet needs during visits
In patients' words
"Always good, nurses, doctors all very professional and most have a great sense of humor which is so important these days."
— rater8 patient review"Came looking for help and don’t feel I got it"
— rater8 patient review"I think that’s probably been the biggest complaints and feedback we’ve gotten from patients, those two issues [booking and wait times]. We understand and that’s what we’re working on now with the additional staff."
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