Glens Falls Hospital
Internal Medicine • Glens Falls, NY
Ratings by platform
- MedicalRecords.com: 2.6/5 stars (based on 106 reviews) (106 reviews)
- CMS/HCAHPS (Overall Rating): 3/5 stars (Based on 1809 completed surveys (2019 data))
What patients say
Patients praise
- Compassionate and kind nursing/support staff
- Successful surgical outcomes and efficient procedures
- Quality care experiences reported by some patients
- Generally satisfactory patient recommendations (approx. 67% definitely recommend)
Common complaints
- Long wait times in the emergency department
- Concerns regarding cleanliness and facility maintenance
- Difficulties with billing processes
- Issues with staff communication and professional responsiveness
In patients' words
"Everyone I came in contact with during my surgical procedure was so incredibly kind and warm and put me to ease right away. My surgery was also so smooth and went off without a hitch!"
— MedicalRecords.com review"ended up sitting in the ER waiting area for 4.5hrs before we were seen... best not to go here if you can avoid it..."
— MedicalRecords.com review"I'd rather just pass away in the street than be brought back there."
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