Penny George Institute for Health and Healing | Allina Health
Integrative Medicine • Glens Falls, NY
Ratings by platform
- Yelp (for Allina Health system-wide): 2.8/5 (average from 793 reviews) (793)
- Better Business Bureau (BBB) for Allina Health Systems: 1.25/5 (Not specified (system-wide))
What patients say
Patients praise
- Highly skilled and professional providers (e.g., acupuncture, integrative medicine)
- Providers are praised for listening to and communicating well with patients
- Effective and personalized treatment plans for chronic conditions and wellness
- Welcoming and professional atmosphere reported by many patients
Common complaints
- Long wait times for customer service phone lines
- Difficulty reaching specific departments or staff by phone
- Dissatisfaction with billing processes and transparency
- Mixed reviews regarding administrative efficiency and appointment scheduling
In patients' words
"John Falls is a master acupuncturist!"
— Consumer comment via Twin Cities Consumers' Checkbook"Been on hold for 38 minutes which is WHY I AM COMPLAINING."
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