Emergency Department - Glens Falls Hospital - Albany Medical Center
Emergency Medicine • Glens Falls, NY
Ratings by platform
- Healthgrades, Yelp, CareTransparency, MedicalRecords.com"}}],sampleQuotes:[{quote:{citations:,confidence:: 65% recommendation rate (Healthgrades), 84/100 satisfaction (CareTransparency), 2.6/5 stars (MedicalRecords.com)"},reviewCount:{citations:,confidence:
What patients say
Patients praise
- Some patients report receiving compassionate, professional, and helpful care
- Specific departments like the maternity ward (Snuggery) receive praise from some patients
- High patient satisfaction scores (84/100) reported in some metrics despite negative individual anecdotes
- Some patients report successful surgeries and positive outcomes with specialized staff
Common complaints
- Reports of long wait times in the Emergency Department
- Concerns regarding facility cleanliness and maintenance in the ER
- Staffing shortages and perceived lack of attentive or compassionate care
- Frustrations with billing processes and internal communication failures
- Legal allegations of discrimination and lack of informed consent in maternity care
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