Weight Loss Services at UPMC in Central Pa.
Weight Management • Gettysburg, PA
Ratings by platform
- UPMC Provider Profile (Samantha Hionis, CRNP): 4.8 out of 5 (32 reviews (186 ratings))
- UPMC Provider Profile (Sara Wagner, CRNP): 4.6 out of 5 (17 reviews (108 ratings))
- Yelp: 2.4 out of 5 (7 reviews)
What patients say
Patients praise
- Patients appreciate providers who listen and show compassion
- Staff described as professional, informative, and thorough in care delivery
- Positive experiences with individual providers (e.g., Samantha Hionis, CRNP and Sara Wagner, CRNP)
- Effective collaborative approach to patient care plans
Common complaints
- Reports of long wait times for appointments
- Issues with administrative/customer service responsiveness
- Instances of providers being absent for scheduled appointments
- Concerns regarding mandatory additional appointments beyond insurance requirements
- Frustration with inflexibility regarding program requirements
In patients' words
"Samantha is amazing. She looks at the big picture, is willing to work with my pcp to get to the root of my problem... I appreciate her attentiveness, her compassion and her care."
— UPMC Provider Profile Review"Absolutely worthless clinic. Waited 3+ months for an in-person appointment, drove 45 minutes, and the doctor WSS NOT EVEN THERE."
— Yelp Review"Sara is wonderful. She always takes time to listen to all my thoughts and concerns."
— UPMC Provider Profile Review"Their customer service is HORRIBLE... I was told I have to attend an info session for surgical weight loss when I wanted..."
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