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Integrative Medicine • Gettysburg, PA
Ratings by platform
- Healthgrades: 65% patient experience rating; 67% rating of 9 or 10; 65% recommend rating (11 ratings (Safety))
- MedicalRecords.com: 3.1 / 5 stars (49 reviews)
- US News & World Report: 87% willingness to recommend (Not explicitly stated)
What patients say
Patients praise
- Many patients are satisfied with the competency and bedside manner of specific physicians
- High recommendation rates from a majority of patients in clinical surveys
- Recognition for quality and safety standards, including Leapfrog 'A' grades and CMS star ratings
- Efficient care reported by some patients for testing and diagnosis
Common complaints
- Reports of rude or unhelpful staff in some departments
- Concerns regarding billing and accounting department processes
- Complaints about long emergency room wait times and communication issues
- Some patients feel providers can be judgmental or dismissive of symptoms
In patients' words
"Very friendly and highly competent staff quickly made all the necessary checks and tests with the right diagnosis. In and out much quicker than other local hospitals."
— MedicalRecords.com"After one (1) and 1/2 year trying to correct my account for just fifty ($50.00) dollars... If you have to go there, please keep every single payment receipt filed and locked up because they are going to hunt you down."
— MedicalRecords.com"I referred Dr. Wetzel to my friends, clients and family all the time. He is very caring and knowledgeable. He takes all the time I could possibly need to address my concerns and answer any questions I have."
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