Multi-Specialty Ambulatory Surgery Center | Methodist ...
Surgery • Germantown, TN
Ratings by platform
- Birdeye: 4.6 out of 5 stars (54 reviews)
- US News Health: 94% would recommend (N/A)
What patients say
Patients praise
- High patient satisfaction scores (frequently above 90%)
- Professional, caring, and compassionate staff reported by many patients
- Ranked among Newsweek's Best Ambulatory Surgery Centers for multiple years
- Cleanliness and high quality of care standards
- Effective discharge processes
Common complaints
- Staff communication issues regarding medical coding and billing
- Perceived judgmental treatment by some providers
- Need for improved digital/electronic medical records system to facilitate document sharing
In patients' words
"I can't imagine a more caring, compassionate group of people at any medical facility."
— Yelp user review"I absolutely love the entire staff! Everyone is so professional and helpful."
— Birdeye user review"When I made the appointment I said I was a new patient coming in for a annual wellness visit which my insurance covers. Teresa did not 'code' it as that she coded it as a first time visit."
— Birdeye user review
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