Baptist Medical Group: Memphis Primary Care Clinics
Primary Care • Germantown, TN
Ratings by platform
- Google (via Birdeye) - Baptist Urgent Care Germantown: 4.7/5 (511 reviews)
- Google (via Birdeye) - Baptist Medical Group Otolaryngology Specialists: 4.8/5 (279 reviews)
- Google/Birdeye - Family Physicians Group-Southeast: 4.3/5 (160 reviews)
What patients say
Patients praise
- Highly praised individual physicians for being attentive, thorough, and good listeners
- Professional and efficient care reported at specific clinics like Otolaryngology Specialists and Urgent Care
- Kind and compassionate medical staff and nurses
- Easy check-in/out processes at some specialized locations
Common complaints
- Long wait times past scheduled appointment times
- Difficulties with administrative tasks such as prescription management or office communications
- Perceived rudeness or lack of professionalism among some support staff
- Occasional concerns regarding diagnostic thoroughness or patient communication from specific providers
In patients' words
"Been my primary for more than 15 years... good listener, very attentive to patient needs. Values patient health over expensive treatments."
— Vitals review for Dr. David Sharfman"After waiting a couple of hours to be seen I sat back in a room for over an hour before the doctor came in... The majority of the staff, rude and unprofessional, you were treated like a herd of cattle!"
— LocalityBiz review for a BMG Family Physicians Group location"Highly recommend! I have never felt so listened to and cared for in a medical setting than my experience with Dr. Fowler! He went above and beyond for me."
— Google review for Baptist Urgent Care Germantown
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