Le Bonheur Pediatrics - Germantown
Pediatrics • Germantown, TN
Ratings by platform
- bdir.in aggregate: 4.6/5 stars (based on 23 reviews) (23 reviews)
- Healthgrades (Dr. Patrice Reed): 4.9/5 stars (14 ratings)
- Healthgrades (Dr. Jennifer Berger): 5.0/5 stars (3 ratings)
What patients say
Patients praise
- High satisfaction with the quality and bedside manner of individual pediatricians (e.g., Dr. Reed)
- Appreciation for physicians' personal involvement and follow-up care
- Accessibility of same-day sick appointments
Common complaints
- Complaints regarding front desk staff being cold, dismissive, rude, or unprofessional
- Reports of long wait times
- Dissatisfaction with communication/responsiveness to inquiries and emails
In patients' words
"The front desk staff are cold, dismissive, curt, and seemingly annoyed with interacting with patients. The doctors and staff in the back were great."
— LocalityBiz review"Dr. Reed is absolutely amazing. Called personally to check on my son after we found out some alarming news. She was so knowledgeable and reassured me everything would be okay."
— LocalityBiz review"I’ve never been here and not heard the nurses yelling at patient’s parents about the long wait time. ... A bit of decorum would be appreciated."
— LocalityBiz reviewMore clinics in Germantown
Pediatric Care | Froedtert & MCW
Patients praise: Professional, friendly, and helpful staff and providers · Convenient access to care and flexible appointment times (e.g., late evenings).
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