2075 Exeter Rd - Germantown, TN - Quest Diagnostics locations
Laboratory Services • Germantown, TN
Ratings by platform
- Yelp: 2.8 out of 5 (10)
- Solv Health: 4.22 out of 5 (547)
- Birdeye: 3.7 out of 5 (133)
What patients say
Patients praise
- Skilled phlebotomists who are often described as painless and efficient during blood draws
- Friendly, kind, and professional staff members
- Generally quick wait times and efficient check-in processes
- Clean facility environment
Common complaints
- Mixed reports on administrative processes such as insurance billing
- Occasional frustration with appointment scheduling systems or check-in procedures
- Some experiences noted a lack of warmth or social engagement from staff despite professional service
In patients' words
"I typically struggle with blood draws because my veins are hard to find, but Tiffany got it on the first try, and I barely felt a thing!"
— LocalityBiz"The phlebotomists at this location were respectful and friendly. I have a history of difficult blood draws and dread having it done. I wish the team at this location could be with me for every one."
— MapQuest"Non responsive business side group. Improperly filed insurance claim not corrected in over a year."
— MapQuest
Comparing your options?
Browse other clinics in Germantown, or filter by state and specialty to compare patient ratings.